Privacy Policy

Information We Collect

• Name
• Company name
• Phone number
• Email address
• Jobsite / job address
• Concrete order and request details
• Requested date and time
• SMS consent status
• Other information submitted through website forms

How We Use Information

• Process concrete delivery requests
• Coordinate concrete orders
• Communicate about submitted requests
• Send request status updates
• Send delivery updates
• Provide customer support
• Respond to customer questions
• Request post-delivery feedback
• Operate and improve our business systems

SMS Privacy

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

• SMS consent information is used only for communications relating to your request or service.
• SMS opt-in information is not sold or shared with third parties for their marketing purposes.
• Information may be processed by service providers we use to operate communications, website hosting, email, database, or similar business systems.
• Those service providers are used to operate our services, not for unrelated third-party marketing.

Message frequency varies based on order activity. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP. Reply HELP for help.

Data Security

We use reasonable safeguards to protect submitted information. Order requests are accessible only to authorized Mass Pipeline Services, Inc. staff.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

Mass Pipeline Services, Inc.
60 Concord Street
North Reading, MA 01860

Phone: (978) 664-3168
Email: davidc@masspipeline.com